Which devices does Flexcavo support?
Our service is supported via the internet browser for desktop computers, laptops, tablets and smartphones.
Do I have to actively save my changes?
If you change data via the edit mode, you must confirm this. Please use the checkmark or the cross for this if you do not want to save the change.
If you forget to save actively, the following pop-up box will appear.
What if I can't find a (new) model in the system?
If you can't find the right model, please contact us. The best way to do this is to use the integrated chat. You can find it in the lower left corner of the FlexcavoOS user interface. Our support team will add the model to the system as soon as possible.
What can I do if Full-Service contacts are not defined?
If you cannot find the right full-service contact, please contact us. The best way to do this is to use the integrated chat. You can find it in the lower left corner of the FlexcavoOS user interface. Our support team will add a new contact to the system as soon as possible.
How can I add a new machine to the fleet?
In the fleet overview, all machines are displayed with the corresponding details. You can expand your fleet as you wish via the following steps.
1. please select the field "fleet" in the navigation area so that the fleet overview opens.
2. click on the orange button "Add new machine" to add another machine to your fleet.
The "Create new machine" window then opens.
3.Select the category and the product to which the new machine belongs. Select the category and the product to which the new machine belongs. The easiest way to do this is to enter the product name or a keyword in the search field. Select the category with one click. You will then be shown details of the machine, press "Create machine" again to confirm this.
4. you will now be shown the machine map. Click on the pencil to enter the editing mode of the corresponding tabs such as "Master data". You can now fill the construction machine with the corresponding data. Some fields, e.g. equipment type, are already filled in by your selection of the category and the exact product.
What can I do if the seller is not defined?
If you can't find the right seller, please contact us. The best way to do this is to use the integrated chat. You can find it in the lower left corner of the user interface. Our support team will add a new seller to the system according to your specifications as soon as possible.
How do I find the right category?
When you create a new machine, enter the product name or a keyword in the search field. The categories will then be suggested to you. Please check the manufacturer name to find the right category.
If you do not find the right model, please contact us. The best way to do this is to use the integrated chat. You can find it in the lower left corner of the FlexcavoOS user interface. Our support team will help you to find the right model in the system.
Can I customize the user interface of the fleet overview?
You can arrange the columns in the fleet overview according to your needs. To do so, simply click on the corresponding heading in the first row. By dragging and dropping, you can change the order.
You can also sort the machines according to the different areas. To do this, press the corresponding field according to whose content you want to filter. The arrow that appears shows you whether filtering is done by ascending or descending order.
How can I access FlexcavoOS?
Please log in to FlexcavoOS via your web browser. To do this, use the following link: app.flexcavo.com.
The login page will now open:
1. Now enter your access data here.
2. the field "Login" will be highlighted in orange and with one click you will be redirected to FlexcavoOS.
3. if you do not have any access data yet, please contact us directly via chat.
My login data is incorrect
Please contact our support team. The best way to do this is to use the integrated chat. You can find it in the lower left corner of the user interface. Our support team will contact you as soon as possible. Alternatively you can send us an e-mail.
